Firing for Success: A Lawyer’s Annual Purge for Optimal Clientele

In the legal profession, the conventional wisdom suggests that every client is a welcome addition, especially for new lawyers eager to build their clientele. However, seasoned attorneys, like the protagonist in an article by Attorney at Work, understand the nuances involved in client relationships.

The narrative revolves around a lawyer, referred to as Al, who practiced law in Columbia, S.C., and had a unique New Year’s ritual of client selection.

Every New Year’s Day, Al would reflect on the past year, assessing his accomplishments and his firm’s performance. His distinctive tradition involved sipping George Stagg whisky in a rocking chair overlooking his garden. During this contemplative moment, Al carefully evaluated each client, identifying the ones that proved to be the most challenging, draining, or unpleasant to work with. Recognizing that certain clients were more trouble than they were worth, he made a decisive annual decision—to fire one of them.

This ritual became a source of relief for Al. He would gradually conclude his work with the chosen client, send a final bill, and formally terminate the attorney-client relationship. Over time, this practice allowed Al to refine his client list, retaining those he enjoyed working with—reliable clients who paid promptly and valued his services. This strategic approach contributed significantly to the success of his firm.

Legal experts often emphasize the importance of conscientious client selection for risk management, financial success, and overall lawyer satisfaction. Al’s story serves as a testament to the efficacy of regularly evaluating and, if necessary, deselecting clients, showcasing the positive impact it can have on a lawyer’s professional and personal well-being.