Law Firm Tech is Shaping Up to be a Leadership Imperative
April 2, 2025

Law Firm Tech is Shaping Up to be a Leadership Imperative
The legal industry is evolving rapidly, and success no longer depends solely on strong legal arguments or well-crafted motions. According to Ryan McKeen of Best Era, law firm leaders must build efficient systems, empower their teams, and embrace technology to remain competitive. The challenge isn’t law firm tech itself but overcoming the complacency and resistance that hinder progress.
McKeen says many firms struggle with change, often dismissing new tools as inefficient or unnecessary. But this mindset is a liability. The legal talent market is in flux, with lawyers seeking workplaces that offer purpose, flexibility, and modern tools. Firms that cling to outdated processes risk losing top talent and creating operational bottlenecks that impact client service. Technology is no longer just an efficiency tool; it’s a strategic asset in recruitment and retention.
Ignoring innovation also compromises work quality. Sloppy, inefficient workflows are indefensible in 2025, especially when automation, AI-enhanced research, and streamlined case management systems can eliminate unnecessary manual work. Attorneys who resist law firm tech adoption because of time constraints fail to see the larger risk: lost clients, missed deadlines, and burned-out staff.
However, successful law firm tech adoption isn’t about buying the latest tools but thoughtful implementation. Leadership must drive change by fostering a culture of continuous learning, reinforcing new workflows, and involving employees in the selection process. Ownership fosters engagement, and engaged teams make transformation stick.
McKeen’s article highlights the real risk of not adopting new systems too soon but waiting too long. In a competitive market, perfection is the enemy of progress. Law firm leaders set the tone; their commitment to innovation determines whether their firm thrives or falls behind.
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